Shipping – Essential Oil Sprays
Q: Where are the sprays shipped from?
A: The sprays are packaged with care and sent from Anam Cara’s studio near Longview, Alberta.
Q: Where do you ship to?
A: At this time, we only ship to addresses within Canada
Q: How soon will I get my order?
A: We aim to have orders shipped out within 1 or 2 business days. You’ll receive an email once your order has shipped.
Q: How much does shipping cost?
A: Shipping will be calculated during checkout based on your location and package weight & size. Free shipping is offered within Canada for all orders over $100 before tax.
Q: My order hasn’t arrived yet, what happened?
A: Although rare, occasionally something does go wrong. If your package hasn’t arrived within 7-10 working days of placing an order, contact me at [email protected] with the subject “Delivery” and I’ll sort it out for you right away.
Returns
We hope you love your purchase, but we understand that some things just don’t work out as planned. You can return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order shipment date will be refunded to the original form of payment.
To begin the return process, please click here to fill out a support ticket. Please have your order number handy. We’ll do our very best to get back to you within 24 hours.
Didn’t find your answer? Email me at [email protected]